Answers for Sourcing, Procurement and Brand Teams
Fast answers about MOQ, lead time, customization, quality control, payment, logistics, and support.
Find Answers Before You Request a Quote
Grouped by sourcing topic so buyers can quickly understand qualification, customization, quality, logistics and partnership terms.
How long has AIERXUAN been in business?
AIERXUAN was established in 2014, giving us over 10 years of experience in laptop and mini PC manufacturing. We have shipped more than 500,000 units to customers in 50+ countries worldwide.
What certifications do your products have?
Our products are certified with CE (European), FCC (US), RoHS, and UL certifications. Our manufacturing facility is ISO 9001 and ISO 14001 certified, ensuring quality management and environmental compliance.
Are you an Intel authorized partner?
Yes, we have been an Intel China Channel Partner since 2019. This partnership ensures we have access to the latest Intel processors and technology support for our products.
Can I visit your factory?
Absolutely! We welcome factory visits from potential partners. Our 15,000㎡ facility in Shenzhen includes production lines, testing labs, and R&D center. Please contact us to arrange a visit.
Sourcing Support That Reduces Back-and-forth
The FAQ page turns repeated questions into trust-building proof before the RFQ form.
24h Quote Response
Structured inquiries can receive practical next steps within one business day.
7-15 Day Samples
Sample timelines depend on configuration, branding and component availability.
CE/FCC/RoHS
Certification support helps importers prepare for target market requirements.
Warranty Support
After-sales support, RMA coordination and spare parts planning are available.
Still Have Questions?
Our team is ready to help you with any additional inquiries